Leads arrive from your website, ads and phone, then scatter across inboxes. We build a CRM around your sales process, with automations that remind the right person, track every enquiry to a result and show which marketing actually brings in work.
Enquiries sit in inboxes and nobody is sure who called whom back.
Follow-ups depend on someone remembering, so good leads go cold.
You can't tell which ad, page or channel produced your best customers.
Generic CRMs feel too heavy, too expensive per seat or don't match how you sell.
Website forms, Meta Instant Forms and other sources land in one list, with where each lead came from.
Move leads from new to contacted, quoted, won or lost, with notes and a full history.
Follow-up reminders emailed to the right person before they're due, so nothing slips.
Know which pages and buttons bring in calls and enquiries, alongside the leads they produce.
Google Ads, Meta and Search Console data next to your enquiries, in one dashboard.
Staff accounts with the right permissions for admins, sales and operations.
From first enquiry to signed job: who does what, when, and what gets missed.
Statuses, fields and reminders that match how your team actually sells.
Website, ads and forms flow in automatically, with tracking attached.
Your team starts using it and we tune it from real use.
A custom CRM is priced from a fixed scope rather than per seat, so adding staff doesn't add a monthly fee per person. Cost depends on the number of lead sources, the automations you need and which reporting integrations are included.
We often start with the lead inbox and reminders, then add reporting and integrations in later phases. You'll get a written plan with scope, timeline and cost after a free scoping call.
Off-the-shelf CRMs suit many businesses. A custom CRM makes sense when your process doesn't fit their model, when per-seat pricing gets expensive, or when you want marketing data and operations in the same place. We'll tell you honestly which fits better.
Yes. Meta Instant Form leads can flow straight in and be de-duplicated against website enquiries.
No. We import existing leads from spreadsheets or your current tool as part of the move.
Yes, for example reminder emails to staff, enquiry notifications and confirmations to customers, sent from your own domain.
Describe the problem in a sentence or two. A real person replies within one business day, and you get a clear plan before any work starts.
